Building Customer Relationships


Unit 4.11 Building Customer Relationships Learning outcome. The learner will: Assessment criteria. The learner can: 1. Understand the link between customer relationships and business performance 1.1 Analyse the role of customer service in creating a competitive advantage 1.2. Evaluate the implications for an organisation of poor customer service This is the assignment task: Unit 4.11  

Read More

Building Customer Relationships


Unit 4.11 Building Customer Relationships Learning outcome. The learner will: Assessment criteria. The learner can: 1. Understand the link between customer relationships and business performance 1.1 Analyse the role of customer service in creating a competitive advantage 1.2. Evaluate the implications for an organisation of poor customer service This is the assignment task: Unit 4.11  

Read More

Be the first to reply

Leave a Reply

Your email address will not be published.